Discover the February 2023 product updates with a focus on customer support maintenance. Stay updated with the latest improvements and bug fixes that enhance your experience with Lugath.
Customer Support Maintenance
One of the key updates this month is the introduction of a new support ticket feature. Previously, users faced challenges when attempting to contact our support team immediately after encountering issues with the application. Recognizing the importance of timely support, we have developed a basic contact module to streamline communication and address user needs effectively.
The new support ticket feature allows users to:
- Report Issues: Easily report any bugs or issues directly within the application.
- Provide Feedback: Share feedback on their experience, including suggestions for improvements or new feature requests.
- Track Status: Keep track of the status of their reported issues or feedback, ensuring transparency and timely responses.
This feature is designed to enhance user satisfaction by providing a straightforward way to communicate with our support team, ensuring that issues are resolved promptly and efficiently.
Change Logs News
Keeping users informed about the latest developments in Lugath has always been a priority. However, many users were not aware of new features, updates, or changes made to the product. To address this, we have developed a new Change Logs News module.
The Change Logs News module provides:
- Notifications: Users will receive notifications about new features, improvements, and bug fixes as they are released.
- Detailed Logs: Access detailed change logs to understand what has been updated, fixed, or added in each release.
- Product Lifecycle Updates: Stay informed about the product lifecycle, including major releases and minor updates.
By implementing this module, we aim to keep our users well-informed and engaged with the ongoing enhancements and innovations within Lugath. This ensures that they can fully utilize new features and understand the improvements being made to the platform.
Try These Features with Lugath Freemium
We invite you to try these new features with Lugath Freemium, our free tier that offers access to all the latest updates and integrations. Experience the enhanced functionality and explore the new capabilities without any initial cost.
- Change Logs News: Stay updated on new features, updates, and bug fixes with detailed change logs and notifications.
- Support Ticket Feature: Easily report issues, provide feedback, and track the status of your tickets for prompt and effective support.
At Lugath, our commitment to delivering the best translation and localization services is unwavering. The February 2023 updates reflect our ongoing efforts to enhance user satisfaction and provide robust support features. We value your feedback and look forward to continuing to improve our platform based on your needs.
Stay tuned for more product updates as we strive to make Lugath the most user-friendly and efficient translation tool available.
